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Business Principles

Integrity, honesty, respect, fair dealing and full compliance with the law

As part of the Nestlé Group, Nestlé Nespresso SA is committed to the same business principles and core values of our parent company. Integrity, honesty, fair dealing and full compliance with all applicable laws govern Nespresso operations and form the basis for its company culture worldwide.

Nespresso employees are bound by the standards of behaviours established in the Nestlé Corporate Business Principles and the Nestlé Code of Business Conduct. They are also bound to respect local legislation, cultural and religious practices.


For full details, consult the Nestlé Corporate Business Principles and the Nestlé Code of Business Conduct.

 

Creating Shared Value

We believe that long-term success relies on full compliance with all applicable legal requirements, on sustainable business practices and on creating shared value. Going beyond compliance, the Nestlé concept of Creating Shared Value seeks to optimise value creation both for society and shareholders, by collaborating with relevant stakeholders.  

Nespresso has built on the Nestlé principles of Creating Shared Value to develop The Positive Cup, a unique holistic approach to sustainability, quality development and value creation for society. The Positive Cup is our way of doing business. 

 

A shared commitment to continuous improvement

Rigorous standards underpin the Nespresso approach to creating shared value across its coffee supply chain within the framework of the Nespresso AAA Sustainable Quality™ Program. Through the AAA Program, Nespresso addresses green coffee sourcing by focussing on quality, sustainability and productivity to drive improvements in social, environmental and economic conditions for coffee farmers and their communities.

To achieve the goals of the AAA Program, all stakeholders, from Nespresso to farmers and coffee suppliers, enter into a shared commitment of continuous improvement that is supported by the Nestlé Corporate Business Principles and the Nestlé Supplier Code. For Nespresso it is important to communicate the scope of this commitment, as it provides a focus and helps in assessing progress made by all involved.

To facilitate the implementation of the AAA Program while increasing transparency, Nespresso has outlined the responsibilities and expected actions for Nespresso and all persons related to the implementation of the AAA Program in the document Nespresso AAA Sustainable Quality™ Program Shared Commitment. Based on these practical guidelines, Nespresso encourages consistency with ethics and integrity in its suppliers’ actions and processes throughout the coffee supply chain.