Headquartered in Lausanne, Switzerland, Nestlé Nespresso SA has a presence in 62 countries. Nestlé Nespresso SA is a globally managed business within the Nestlé group and 100% owned by Nestlé SA.
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Nestlé Nespresso SA is based in Lausanne, Switzerland, but has a presence in 62 countries.
The Nespresso Unique Business Model enables us to manage quality at every stage of the coffee value chain - from the farmer to the consumers. It enables us to maintain a direct relationship with our Club Members and consumers. Our unique route to market encompasses our e-commerce platform www.nespresso.com, our retail network of exclusive boutiques and our dedicated Customer Relationship Centres (call centres).
In most cases, Nespresso conducts business operations directly through its own companies and affiliates and not through third parties. In certain markets, Nespresso has appointed third parties for the distribution of one or more of its product lines. Currently, Nespresso is neither seeking nor accepting applications from potential distributors in any market.
Nespresso conducts business operations directly through its own companies and affiliates and not through third parties. Nespresso does not franchise its Nespresso Boutique or Bar operations.
If you are a consumer, please refer to the site www.nespresso.com or call the Customer Relationship Centre in your country. If you are a journalist, please refer to the Media Contacts in the media section of this website.