Facts and Figures

Corporate

• Founded in 1986
• Autonomous globally managed business of the Nestlé Group
• Present in almost 60 countries
• More than 8,300 employees worldwide, compared to 331 in 2000
• Over 70% of employees in the markets in direct contact with consumers

Discover Nestlé Nespresso SA

 

Brand

• 50% of our new Club Members experience Nespresso for the first time through friends and family.
• More than 1.8 million Facebook fans
• 180,000 unique customers visit our online boutique every day.
• George Clooney, our brand ambassador since 2005, was chosen by Nespresso Club Members.

Discover the Nespresso brand

 

Coffee

• Only an estimated 1-2% of the world’s green coffee crop meets the Nespresso specific taste, aroma profiles and quality standards.
• 16 Grands Crus for in-home enjoyment
• 8 Grands Crus for out-of-home enjoyment
• Several limited editions Grand Cru coffees per year
• 2 production centres based in Switzerland (Avenches and Orbe)
• More than 20,000 used capsules collection points around the world
• In 2012, over 68% of our coffee was sourced through the Nespresso AAA Sustainable Quality^TM Program.

Learn more about the Nespresso Grand Cru coffees

 

Machines

• In-house R&D
• A range of smart and stylish machines with 30 models
• Machines developed with and produced by 6 machine partners
• Nespresso holds a global market share of over 19% in the segment of espresso & filter portioned coffee machines (source: GFK based on survey of 10 main European countries).
• Recognised with successive design awards, including 8 prestigious Red Dot Design Awards and 2 iF Product Design Awards

Learn more about the Nespresso machines

 

Services

• Over 300 boutiques worldwide at the end of 2012, versus 1 boutique in 2000
• More than 1,300 coffee specialists in our Customer Relationship Centres maintain regular dialogue with Nespresso Club Members.

Learn more about the Nespresso services